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Contact us

Do you want to contact us? You have a question to ask us or a suggestion to share?

    REPORT A QUALITY DEFECT

    The good quality of our medicines in all the countries of the world in which they are distributed is a priority for the group.

    In case of doubt about the appearance of our products and/or their packaging or their origin, please let us know by using the form below.

    This contact form is reserved for people residing in Canada

    * Required fields

      Report a side effect

      To report a side effect experienced with Servier Canada medicinal or natural products, please complete the form below. In this contact form, you can add any information you consider relevant. To adequately process the information, please provide the following required information. Our group commitment is to continuously ensure the quality of our medicines and the monitoring of the safety of our products and our patients. As a reminder, you must write objective comments, never make insulting or offensive comments and not share personal data considered sensitive, such as an individual’s health, etc.

      Patient details

      (images, reports or other documents which may support in the understanding and handling of reported side effect.)

      Contact information
      * Required fields

        Ask a medical or scientific question

        In this contact form, you can add any information you consider relevant. We are at your disposal to answer all your questions about the proper use of the medicines from our laboratory. Our health professionals are also at your disposal to answer your medical or scientific questions. This contact form is reserved for people residing in Canada. As a reminder, you must write objective comments, never make insulting or offensive comments and not share personal data considered sensitive such as an individual’s health, etc.

        By submitting this form, I accept that the information entered above will be used as part of the contact request and the business relationship that may result.
        * Required fields

          GRANTS & DONATIONS

          At Servier Canada, our commitment to improving patient lives extends beyond our innovative treatments. Through our Grants and Donations Program, we support Canadian initiatives that enhance patient outcomes, promote education, and strengthen our communities—particularly within oncology, our core therapeutic focus.

          All applications are evaluated by our internal committee to ensure alignment with Servier’s ethical policies, Canadian regulatory standards, and industry codes such as the Innovative Medicines Canada (IMC) Code of Ethical Practices.

          Servier Canada reserves the exclusive right to accept or decline any grant applications and donation offers at its sole discretion. Submission of an application does not create any obligation on the part of Servier Canada to approve or provide funding. Servier Canada retains the right to modify, suspend, or terminate its grant programs at any time without notice.

          Personal information provided in the application process will be managed in accordance with Servier Canada’s Privacy Policy.

          PRELIMINARY EGIBILITY CHECK

          Before starting your application, ensure the following criteria are met:

          • The organization is a Canadian entity, legally entitled to receive grants/donations.
          • The funding request is not for individual support, but for group or organizational benefit.
          • The request clearly describes how funds will be used and aligns with Servier Canada’s therapeutic focus, particularly: Acute Lymphoblastic Leukemia (ALL), Acute Myeloid Leukemia (AML), Cholangiocarcinoma, Glioma, Pancreatic Cancer.
          • The grant is not for routine operational costs.
          CONTACT INFORMATION
          ORGANIZATION INFORMATION

          (i.e. the Funding Recipient) that will enter into a funding agreement:

          Please select the type of organization: *

          Registered or not for profit entityCorporation or registered entityAcademic institutionGovernment entityOther Organization

          Please upload Bylaws documentation or Charitable Organization Registration Number: *

          Are you currently collaborating with Servier Canada? *

          YesNo

          Has Servier Canada provided a grant or donation to this organization in the last 2 years? *

          YesNo

          Are any of the organization’s legal representatives or board members public officials, or closely connected to public officials? *

          YesNo


          *Public officials refer to individuals holding positions in government or related institutions who may have influence over the pharmaceutical industry, particularly in areas such as drug approvals, pricing, and access, etc..

          BANKING INFORMATION

          You may also upload a voided check or a screenshot of the bank details:

          GRANT & DONATION REQUEST INFORMATION


          The event or activity will begin at least 90 days after this submission to be duly considered.

          Upload Activity description, proposal or letter.

          Therapeutic Area to which the funding request is aligned: *

          Budget Breakdown (itemize list detailing project-related expenses, such as personnel, travel, equipment, supplies, and indirect costs.): *

          Letter of request signed on letterhead: *

          Any other relevant documentation:

          Certification

          By submitting this form, you certify that you will:

          Please note that any funds or in-kind support provided are granted without any benefit to Servier Canada other than incidental recognition.

          Thank you for your cooperation and commitment to transparency.

          * Required fields



            Other subjects

            NOTE: To report a side effect experienced with Servier Canada medicinal or natural products, please go to form Report a side effect

            Do you want to contact us? You have a question to ask us or a suggestion to share?

            We are at your disposal to answer them. In order to direct your message to the most appropriate contact person, please explain the purpose of your message.

            This contact form is reserved for people residing in Canada.

            In this contact form, you can add any information you consider relevant. As a reminder, you must write objective comments, never make insulting or offensive comments and not share personal data considered sensitive, such as an individual’s health, etc.

            * Required fields

              SIGN UP TO OUR EMAIL LIST!

              Servier Canada is keeping up with the times. Face-to-face meetings will always be our preferred way to stay in contact with you, but here at Servier Canada, we will also increasingly use digital technologies in order to keep our communication lines open with our valuable customers and business partners.

              For you to fully take advantage of these new methods of communication, please fill out the consent form to be added to our email list. These methods will include electronic communications featuring information that may be of interest to you, such as information about our products, disease information, treatment options, educational programs, learning activities and patient support programs.


              I confirm that I am a certified healthcare professional.I am not a certified healthcare professional, but I confirm
              that I have received verbal consent to complete this form on behalf of a certified healthcare professional.
              * Required fields

              Servier Canada Inc.

              3224, avenue Jean-Béraud #270
              Laval, Quebec, CANADA
              H7T 2S4

              Toll-free: 1-800-663-0839
              Tel: (450) 978-9700
              Fax: (450) 978-0402

              As part of our commitment to responsible medication disposal, we are proud to support Medications Return Programs managed by Health Products Stewardship Association (HPSA). These programs provide a safe and convenient way for consumers to dispose of unused or expired household medications in an environmentally responsible manner.

              To learn more about properly storing and handling pharmaceuticals or finding a collection location near you, we encourage you to visit the HPSA website at www.healthsteward.ca

              The Ethics Line, part of the Group’s compliance program, allows anyone to report in good faith any behavior that may violate the Ethics Charter, the Code of Conduct, Group standards, applicable laws or regulations, or that could harm the Group’s general interest.
              Employees and third parties are encouraged to speak up freely in case of doubt. The Ethics Office guarantees strict confidentiality of all information collected, including the identity of the reporting person and any individuals mentioned.

              Whispli Reporting Form